Do you have Aetna insurance through an employer or are you a Medicare member? The Provider Service Center helps with contracting, patient services, precertification and many other questions. ASA and Meritain - use phone number on member’s ID card, BRCA genetic testing (precertification and information) -, Claims – if you have questions about claims, contact the Provider Service Center (see list below), Mental health treatment - use phone number on member’s ID card, Availity help – registration questions, help with user name/password, Substance abuse treatment - use phone number on member’s ID card, I am a non-physician health care professional who is not employed by an Aetna-contracted provider (physician group, hospital, etc.) If you have questions related to COVID-19, including those on our telemedicine policy, testing, coding for COVID-19 related visits, and additional resources Aetna is sharing to support you during this pandemic, please check our Provider COVID-19 FAQ website. Aetna Better Health and Aetna Better Health Kids members have dental benefits through SKYGEN USA. Medical professionals or part of a medical group, Other networks (including our First Health, Medicare Part D, and Workers’ Compensation Networks), Submit a medical or behavioral health question or comment, Submit National Provider Identifier (NPI), Submit National Provider Identifier (NPI) exemption, Request clinical review criteria for New York State Residents. We ask for your phone number so we may call you to schedule an in-person appointment at a time that’s convenient for you. You can count on us to provide exceptional support ― no matter where you are or which plan you have. It’s easy to get the information you need. To speak to someone about your Texas Health Aetna coverage, please call the Member Services phone number on your member ID card. Your user name stays the same, even if you change jobs or the type of insurance you have with us. ET. We value your opinion. Phone You can call Provider Relations at 1-855-772-9076 (TTY: 711). Above are our top recommendations for how to contact Aetna, including their top phone number and live chat options. After review, Aetna will send your provider agreement via e-mail for signature. Stay up-to-date with the latest provider news from Aetna Better Health of Maryland. Provider termination form and directory update. The Corporate Headquarters phone lines are staffed Monday through Friday, 8 a.m. - 6 p.m. As one of the nation’s largest independent benefits administrators, we help our clients manage costs without compromising care by offering innovative solutions, flexibility, and complete data transparency for … Trustmark Health Benefits is a total benefits solution for mid-sized and large self-funded employers. We simplify your Medicaid coverage by connecting you to care … Email: AetSSIinformation@aetna.com. The New Jersey Department of Human Services, Division of Medical Assistance and Health Services (DMAHS) administers the benefits for recipients of Medicaid and NJ FamilyCare A, B, C and D. The covered services table in the member handbook show what services Aetna Better Health of New Jersey and Medicaid Fee-for-Service (FFS) covers. About Aetna Better Health of Maryland . If you haven't created an account, click Register at the top right of this page and follow the prompts. Get support to improve patient outcomes . Aetna offers health insurance, as well as dental, vision and other plans, to meet the needs of individuals and families, employers, health care providers and insurance agents/brokers. Use Payer ID AESSI to submit … Find out more about the benefits of becoming a health care provider with Aetna International, along with the latest news and guidelines for claims and payments. It's easy to update a provider address, phone number, fax number, email address or initiate an out-of-state move or a change in provider group. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). This is Aetna's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Aetna agent. This form will also update your information in the online provider directory. Learn how to change your browser settings to enable Javascript. This material is for information only. For general inquiries, reach our Corporate Headquarters at 1-800-US-AETNA (1-800-872-3862).There is no option for members to get information at this number. Exception: For workers' compensation network in Texas, do not apply online; instead, call 1-800-937-6824. Member Services - HMO: ID cards, Claims & Eligibility Questions,Precertification/Claim Assistance: 888-702-3862: Claims Mailing Address. Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. Please contact us for additional information on eligibility: Call: 800-264-4000 , TTY/TDD 711 Choose your state, county and plan below to find the phone number for your plan. For questions about joining our network or renewing your contract, please call 1-888-MD-AETNA. Huatai fronted members. Providers should continue providing any services that were previously authorized, regardless of whether the provider is participating in the plan’s network. Aetna International health care providers support more than 650,000 members worldwide. You can also log in to your secure member website to find a phone number that will direct you to a representative who is more familiar with your specific coverage. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies (Aetna). Being a valued Aetna International member means more than just having peace of mind for your health care needs. We’re here to help you focus on promoting wellness and improving patient outcomes. Please encourage your patients to schedule a dental visit with a SKYGEN USA dentist. This question helps us get you to the correct log-in screen. Answer YES if you get Aetna coverage through your job or your spouse’s job, or if you have an Aetna Medicare plan. Answer YES if you get Aetna coverage through your job or your spouse’s job, or if you have an Aetna Medicare plan. For language services, please call the number on your member ID card and request an operator. If you're a health care provider and need to contact Aetna International in regard to online transactions, claim status enquiries and form requests, contact us via email or the secure provider website here. Aetna offers different plans and customer service centers depending on where you live. Our Provider Services Representatives are available by phone at 1-855-232-3596 or email to support all providers. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. A page with various contact information related to specific plans for small groups. Learn more about private mode. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Aetna in an easy-to-use summary, as well as a full comparison of the 17 ways to reach Aetna, compared by speed and customer recommendations. Let's talk. If you missed Open Enrollment, please contact your HR representative immediately. Click Become An Agent if you are interested in taking advantage of our sales opportunities HEALTH CARE PROFESSIONALS, PHYSICIANS, PROVIDERS Check invoice requirements, and get important information on patient services. Medicare coverage for the whole you – body, mind and spirit . Learn more >, Aetna.com works best with Safari 8 and above. Menu Home; Become a member; For members; For providers; Health & wellness; Providers Click the link for information on COVID-19. Learn more >, If your browser is in Private mode, pages that use personal or geographic information may not work. At Aetna Better Health of Maryland, we want you to get the most out of life. 877-238-6200 Customer service. Welcome . We see you as our ally in providing high-quality health care services to our Aetna Better Health Premier Plan MMAI members. The Meritain Health Advantage for Providers Join us as Advocates for Healthier Living . 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